I am responsible for assisting my colleague, Barbara Allen, with all operations of Mediators & Arbitrators of America (“MAA”). This includes the oversight all for curriculum development and training for corporate, small business clients, and government entities. This training is a specialized approach to educate employees on acceptable and safe work area practices, to include such specialty topics as anti-harassment, bullying, gender bias, hostility, discrimination and retaliation, racial and cultural differences, and senior awareness. Emphasis is also placed on the conflict resolution process and effective communication strategies. In addition, I am a lead trainer for MAA and in this capacity, I provide instruction in Basic Mediation, Advanced Mediation, Child Protective Services Mediation, Elder Care Mediation, Cultural Awareness and Anti-Harassment Training. I am an advanced Mediator – qualified by the State of Texas to mediate basic and advanced family/divorce mediations and am a trained arbitrator.

I have over 34 years of experience with the Federal government and hold a Doctorate in Public Administration from the School of Planning and Policy Development, University of Southern California. I am a Licensed Professional Counselor and a National Certified Counselor. I am trained and certified by the International Critical Incident Foundation in Group and Individual Critical Incident Stress Management. I also volunteer with the American Red Cross and have received training in Shelter Fundamentals, Disaster Assessment, Client Assistance Services, Disaster Mental Health, and is a member of their Disaster Action Team. In addition, I serve on the VanRoss Foundation Board.